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Safe medical rides that prioritize care, comfort, and trust

At Wheels On The Bus Transportation LLC, we understand that getting to medical appointments can be challenging—especially for those who rely on mobility assistance or require extra support. That’s why, in addition to our private transport services, we proudly offer Non-Emergency Medical Transportation (N.E.M.T.) for individuals who need reliable rides to and from medical appointments and facilities.

We provide medical transportation to and from:

  • Doctor’s Appointments
  • Dental Clinics
  • Physical or Occupational Therapy
  • Dialysis Sessions
  • Chemotherapy Treatments

Our N.E.M.T. service is designed with comfort, safety, and punctuality in mind. Whether you use a wheelchair or need a little extra help, our trained drivers are here to ensure your trip is smooth and stress-free—no sirens, no rush, just compassionate care on the road.

Please note that some of these services may not be covered by insurance. We specialize in private-pay options for families who need reliable, dignified medical transportation outside of insurance contracts. Whether you’re booking through a hospital or calling on behalf of a loved one, we’re here to help.

Key Advantages and Considerations of Non-Emergency Medical Transportation

Non-Emergency Medical Transportation is designed to provide safe, efficient, and stress-free travel for patients who cannot drive themselves or rely on public transport. Our service focuses on meeting the unique needs of individuals with mobility challenges, chronic conditions, or temporary injuries. Each ride is tailored to offer a supportive and reassuring experience, combining professional staff, specialized vehicles, and meticulous scheduling to ensure a smooth journey.

  • Professional and Trained Drivers – Our drivers are trained in patient assistance and are knowledgeable in handling mobility devices, medical equipment, and sensitive patient needs
  • Specialized Vehicles – Equipped with wheelchair lifts, ramps, and comfortable seating options to accommodate a wide range of medical and mobility requirements
  • Reliable Scheduling and Timeliness – Ensure you arrive at appointments on time with minimal stress, helping to maintain treatment consistency and avoid missed medical visits
  • Enhanced Safety Protocols – Vehicles are sanitized regularly, and staff follow safety procedures to protect patients and maintain a clean, secure travel environment
  • Patient-Focused Care – Drivers assist with door-to-door service, provide support for boarding and exiting vehicles, and maintain a compassionate approach to make every trip comfortable

Seamless and Safe Transportation for Your Medical Needs

For individuals who require reliable transportation to medical appointments but do not need emergency services, Non-Emergency Medical Transportation (N.E.M.T.) provides an essential solution. Our specialized private NEMT services in Southbridge, Massachusetts ensure comfort, punctuality, and safety, allowing patients to focus on their health without worrying about travel logistics. Whether traveling to routine checkups, therapy sessions, or specialty clinics, our team delivers professional, courteous, and dependable care every step of the way.

Frequently Asked Questions

Who can use non-emergency medical transportation?
Anyone who needs assistance getting to medical appointments without emergencies can use N.E.M.T. This often includes seniors, people with disabilities, or patients recovering from surgery. We provide rides that accommodate different mobility levels safely.
How do N.E.M.T. vehicles differ from regular taxis or rideshares?
N.E.M.T. vehicles are equipped with accessibility features like wheelchair lifts, safety restraints, and extra space for medical equipment. Most also have trained staff to assist passengers during the ride.
What types of vehicles do N.E.M.T. services use?
N.E.M.T. services use cars, vans, and wheelchair-accessible vehicles. The vehicle choice depends on mobility needs and the type of medical equipment riders may need to bring.
How much does non-emergency medical transportation cost?
Costs can vary based on distance, vehicle type, and insurance coverage. Many Medicaid programs cover N.E.M.T., and private insurance may also help pay for rides.
Can I bring someone with me on a non-emergency medical ride?
Yes, many services allow a companion or caregiver to ride along. We accommodate passengers who need extra support or assistance.

Freedom to Move Forward

Let us help you get where you need to be—connect with our caring team today for a free estimate or quick booking.

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